AustraLeads have a successful track record of over 15 years experience in inbound and outbound B2B and residential customer acquisition and retention programs. We pride ourselves on a very high conversion rate with low churn.
We use and develop leading-edge I.T. systems and technology, with an extensive a suite of tools drive and monitor superior performance, in real-time.
An environment of continuous training, coaching, and success-based incentives drives our teams’ performances to challenge and exceed clients’ KPIs. All our agents pass through a rigorous recruitment process which includes psychometric testing and role-plays assessment. AustraLeads provides global multilingual services in voice and web-based communications and many of our services can be provided either on an out-sourced or an in-sourced basis.
You can be assured that every contact from your existing or potential customers coming through the AustraLeads voice and web channels will be treated as an opportunity for great customer experience.
Do you want to know how outsourcing can increase your profits and your market share? In this FREE GUIDE, you'll learn how outsourcing
o Saves you money
o Reduces risk
o Can be your fastest route to market
o Grows your business
Client Benefits:
o Flexibility to create a bespoke service for your business requirements
o Responsive, professional and cost-effective solutions while ensuring high-quality customer interactions
o Experience across a wide range of sectors, media, and languages
o Continuous real-time monitoring and reporting of your KPIs Campaigns that generate the highest level of qualified leads
o High response rates with successful up-selling and cross-selling programs
o Increased conversion rates, improved sales, and customer satisfaction
AustraLeads is a team of professionals who hold years of experience in the Internet & telemarketing industry. We provide End to End solutions to market domains like the Solar Industry, Investment Property, Mortgage,
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